Common questions

What should I expect from my first massage visit?

You should aim to arrive a few minutes earlier than your booked appointment time to fill out a questionnaire. The therapist will then have a consultation with you about any concerns regarding your health and what type of massage sounds appropriate to the treatment so that the outcome should be in line with your expectations.

During the massage, oil will be used so you will be required to undress down to your underwear. Any areas of the body which aren’t being massaged at the time will be covered with towels.

How often should I get a massage?

It depends on your goals regarding your health and lifestyle. Generally for relaxation and maintenance from injury, a massage is recommended every 2-3 weeks.

For those that require treatment for injury then weekly or twice weekly is recommended for the first few visits and then have it pan out to a maintenance routine.

Does it matter what time of day I receive a massage?

Generally no, but most people prefer either first thing in the morning as it sets the day and gets them going (massage induces feelings of relaxation and clarity, therefore you’re more focused and productive), or towards the end of their day where they feel more restful winding down the day.

Those wanting remedial work should book a treatment as soon as convenient.

I don't know which massage to book in, how do I know?

The massage therapist will always have a consultation with you at the start of the treatment to work out a treatment plan for the time you’ve booked in. Select “unsure” on the bookings page if making an online inquiry.

Is it normal to be sore after a massage?

Yes, particularly if a remedial, sports or deep tissue massage has been given. The soreness has been described as a feeling of being healed yet sore to touch, rather than the sort of pain felt from an injury.

It usually takes a couple of days before the soreness subsides or disappears.

Can I still get a massage if I'm feeling unwell or sick?

If you’re running a fever then no, massage is not recommended due to health and safety concerns, to protect the therapist as well as yourself.

Having a massage while you’re sick can make you feel worse the next day as waste products/toxins are being brought up and your body is trying to rid itself of it as well as combat the virus/bacteria that’s making you sick.

After your fever or the peak of your illness dies down, you can book yourself in for a treatment.

Can anyone get a massage at any age?

Yes, from infancy to elderly and palliative, everyone benefits from receiving a massage.

Can I get a massage if I'm pregnant?

During the first trimester, some therapists may be unwilling to perform a massage on a pregnant client. There is no scientific evidence to support the safety of pregnancy massage during the first trimester but conversely, it does not support the idea that a massage will induce a miscarriage either.

Most pregnant women have used their own discretion and decided whether they would like a massage during this time.

Health funds

How much can I claim back from my private health insurance?

Rebates vary amongst health funds and also the level of cover within each health fund. The best thing to do, is to contact your health fund directly.

Rebates can vary between 15-90% covered.

Which health funds are recognised?
  • ACA Health Benefits Fund
  • AMEX (Cardmember health insurance plan)
  • ANZ Health Insurance
  • AXA
  • Australian Regional Health Group (ARHG)
  • Australian Health Management
  • Australian Unity
  • BUPA
  • CBHS Friendly Society (CBA)
  • Cessnock & District Health Benefits Fund
  • Credicare
  • Defence Health
  • Geelong Medical & Hospital Benefits Fund (GMHBA)
  • GMF Health (Formerly Goldfields)
  • GUHealth (Grand United Health)
  • HBA
  • HCF (Hospitals Contribution Fund)
  • Health Care Insurance Limited
  • Health Cover Direct ( Westpac, Diners, Super Health Plan, Bank West, Bank of QLD, Suncorp)
  • Health Insurance Fund (HIF) WA
  • Health Partners
  • Latrobe Health Services (Federation Health)
  • Lysaght People Care
  • MBF (NRMA Health, SGIC Health (SA), SGIO Health (WA))
  • Manchester Unity
  • Medibank Private
  • Mildura District Hospital Fund
  • Mutual Community SA
  • National Mutual Health Insurance
  • Navy Health Fund
  • NIB Health
  • Phoenix Health Fund
  • Police Health (SA only)
  • Queensland Country Health Ltd
  • Railway & Transport Health Fund
  • Reserve Bank Health Society
  • St George Health Protect
  • St Luke’s Health
  • Teacher’s Federation Health
  • Teachers Union Health
  • Territory Mutual
  • Transport Health
  • United Ancient Order of Druids Friendly Society
  • WestFund
  • Workcover
  • Yallourn Medical & Hospital Society

Still have a question?

We are happy to answer any question you have.